Scan previous comments

Scan and moderate comments for previous 30 days when first signing up

Trustpilot negative comments integration

YouTube integration

Manage your YouTube comments within Brandwise

Sync old comments

Ability to sync old comments (option for either amount of comments or since date) in case of an issue with page(s) connection.

user history

display all comments of one user to check the history and detect potential bots or hater

AI Respond to comments on creator/customer posts

It would be great to have AI autorespond to comments on influencer/creator posts that gain traction as these get 1000s of comments.

Enable multiple pages per account

For example, we have over 30 pages to manage and its not ideal to switch between them, so if there was a way to choose multiple pages to oversee at once, that would be nice

Dark Theme on V2

As the title says, dark theme would be nice on the new v2.

Email Integration for Shopify Orders

Quick feature request for Conversations: adding search of orders by customer email / phone number into the “Link Shopify Order” (in addition to the order number), then attach the correct order to the conversation. Why: it reduces back-and-forth, avoids mistakes, and speeds up resolution when customers don’t have their order number.

Allow to connect two email accounts

Is there a possibility that we can connect two email account in the future?

Top secret feature

Has been in the works for a while, more details later :)

Email Integration

Manage your customer support emails within Brandwise + AI generated replies

Advanced AI Replies for DM's

AI replies for DM's will be more advanced than comments since the AI will need to know the entire conversation history between you and that user

Brandwise App for mobile

would be easier to manage comments on the road

Ability to use brandwise with mobile

when i open the brandwise homepage at my mobile, the screen is postponed so it´s not possible to answer comments from my mobile. So adjusting the homepage for mobile or a brandwise app would help

TikTok Integration

show full Comment history

Display the context of all (own) replies and following comments under one comment

Show who managed the comment

Display which team member managed each comment and at what time, allowing you to see who provided each response. It would also be beneficial if, as the account owner, you could view the number of comments each team member made daily.

Show full comment threads

Ability to ban

Ability to ban user.

Mark comments as completed

Would be great if you could mark each comment as completed. So the next day if you open the overview, you just see new comments and don´t have to check yourself where you stopped.

Direct Messaging Inbox

AI-powered inbox for managing DMs across all social platforms